HEROLD DESIGN

Privacy Policy

1. Introduction

Herold Design (hereinafter “we”, “our” or “the Agency”) is an interior architecture and renovation agency established at 9 rue Hérold, 75001 Paris, France, active since 1999.

This Privacy Policy informs you about how we collect, use, store and protect your personal data when you visit our website www.herold-design.com or contact us in connection with your projects.

We are committed to processing your personal data in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the French Data Protection Act (Loi Informatique et Libertés n° 78-17 of 6 January 1978, as amended).

2. Data Controller

The data controller responsible for processing your personal data is:

Herold Design / Groupe Rénovation Parisienne

9 rue Hérold – 75001 Paris, France

Phone: +33 1 44 82 56 58

Email: paris75001@herold-design.com

Website: www.herold-design.com

3. Personal Data Collected

3.1 Data collected via the contact form

When you submit a request through our website, we collect:

  • First and last name
  • Email address
  • Phone number (if provided)
  • Project description and related information

3.2 Data collected automatically

When you browse our website, certain technical data is collected automatically via cookies and similar technologies:

  • IP address and browser type
  • Pages visited, visit duration, referring pages
  • Usage and browsing behaviour data (anonymised statistical data)

4. Purposes and Legal Bases for Processing

We process your personal data for the following purposes:

  • Responding to your enquiries about our services (legal basis: legitimate interest / contract performance)
  • Preparing quotes and managing the commercial relationship for your renovation projects (legal basis: contract performance)
  • Improving our website and analysing its audience via statistical tools (legal basis: consent / legitimate interest)
  • Complying with our legal and regulatory obligations (legal basis: legal obligation)

5. Cookies and Similar Technologies

Our website uses cookies to improve your browsing experience. You may configure your preferences at any time via the cookie management banner displayed on our website. For full details, please refer to our Cookie Policy.

6. Data Retention

Your personal data is retained for the following periods:

  • Contact and prospect data: 3 years from the last interaction
  • Contractual data (clients): 5 years from the end of the contract, in accordance with legal obligations
  • Browsing data and cookies: 13 months maximum

7. Recipients of Your Data

Your personal data is strictly intended for Herold Design’s internal teams. It is never sold, rented or transferred to third parties for commercial purposes.

It may however be shared with:

  • Our technical service providers (website host, audience analytics tools) acting as data processors and bound by confidentiality obligations
  • Competent authorities, where required by law

We ensure that any potential transfer of data outside the European Union is governed by appropriate safeguards in accordance with the GDPR.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against any unauthorised access, alteration, disclosure or destruction. These measures include data encryption, access restrictions and secured hosting.

9. Your Rights

Under applicable regulations, you have the following rights regarding your personal data:

  • Right of access: obtain a copy of the data we hold about you
  • Right to rectification: request correction of inaccurate or incomplete data
  • Right to erasure: request deletion of your data (“right to be forgotten”)
  • Right to restriction of processing: restrict the use of your data in certain circumstances
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to object: object to the processing of your data on grounds relating to your particular situation
  • Right to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal

To exercise these rights, please contact us at: paris75001@herold-design.com or by post at: 9 rue Hérold, 75001 Paris, France.

We will respond to your request within one (1) month of receipt.

If you believe your rights have not been respected, you may also lodge a complaint with the French data protection authority (CNIL) at www.cnil.fr, or with the supervisory authority of your country of residence.

10. Links to Third-Party Websites

Our website may contain links to third-party websites (including our Instagram account). We are not responsible for the privacy practices of these external sites and encourage you to review their own privacy policies.

11. Updates to this Policy

We reserve the right to update this Privacy Policy at any time, in particular to reflect changes in regulations or our practices. The updated version will be published on this page with the revised date.

We encourage you to check this page regularly to stay informed about how we protect your data.

12. Contact Us

For any questions regarding this Privacy Policy or the management of your personal data:

Herold Design

9 rue Hérold – 75001 Paris, France

Phone: +33 1 44 82 56 58

Email: paris75001@herold-design.com

Website: www.herold-design.com